Csi contact information as well as csi partner lookup feature. In 2015 we expanded our operations and opened our first retail sales and service location in crystal lake, il. If you need support immediately, please call 18003251957, 9. Service helpdesk the support centre is available 247 for technical support on systems delivered by csi. We have a dedicated technical helpline offering advice on hardware and software as well as remote support via the internet. Support financial reporting financial reporting software. Provide technical assistance with computer hardware and software. Install printer drivers and connect workstationslaptops to network printers. For over 50 years as a missiondriven nonprofit, we exist solely to provide the highest quality, affordable housing communities.
If you need assistance with your carlson software products, please call by telephone, or send an email to the address above. Employ the api to build custom plugins or powerful spreadsheets to increase efficiency in your workflow. Csi technical support computers and structures, inc. Mike boudreaux demonstrates how emersons vibration experts can use the csi 6500 machinery prediction and protection system and machinery health management software. Use your csi login credentials to access these links.
To obtain support for a specific product or service, please select from the categories listed below. Carlson software investigations csi is designed with powerful forensic diagramming capabilities to measure and map crime scenes and traffic accidents. A oneyear maintenance agreement is required with the purchase of each new software. Csi is ideal for city and county police departments, state police and consulting firms engaged in accident reconstruction. In addition to software support, we provide departmental training to faculty, staff. If tier 2 support is required from synoptix, the referral must be received from your erp representative. The csi team includes certified programming and technical support personnel equipped with the best nonproprietary software development tools and industrycompliant systems. At the heart of the csi mission is a commitment to earn a reputation worthy of being a lifetime partner. Staying connected to your network and peers is important. Technical support provided directly from the software. The support engineers have a comprehensive technical knowledge of the system, including mechanical and electrical hardware, software and parent control systems. Jun 29, 2015 the csi knowledge base is a searchable, online encyclopedia that provides information to the structural engineering community.
We are committed to delivering uninterrupted software services worldwide during. In an effort to focus our support staff to assist our customers during the covid19 pandemic, unless otherwise noted, the technical solutions center is open monday friday. Or, to enroll in our support maintenance program, please call us at 1. Road software assists us with tracking our sales person commission. Comprehensive support and improvement title i, part a ca. See what employees say about what its like to work at csi software. When the license is activated by the user, it creates a local license file and the activation key is locked. While working as a technical support contact of csi products, i necessarily. Documentation may be of general technical interest or specific to csi software. Emergency service is available 247 from our oncall support. Web and phonebased is free for customers with canfield care. Product research and recommendation for computer hardware and software. Users with a technical concern unique to a specific project developed using csi software are encouraged to contact technical support for assistance. The web site is now storing only essential cookies on your computer.
Keep pace with your valuable customers knowing csi spectrum has a robust. The csi knowledge base is a searchable, online encyclopedia that provides information to the structural engineering community the purpose of the csi knowledge base is to further understanding within the field and to assist users with csi software application documentation may be of general technical interest or specific to csi software. Technical support engineer structural computer and structures, inc. Please use the contact information in this section if you are with a collision repairer, an insurance carrier or an independent appraiser and have productrelated questions about your ccc software. To move the license to another computer or server, simply deactivate the license on the original location to release the activation key. Keep pace with your valuable customers knowing csi. The helpdesk serves as csi s first line of defense for computer problems, questions and concerns. Use the form below to schedule training for your law.
For up to date information and jobs, please see the daxko 356935 profile. Csi spectrum offers an integrated software solution to help drive revenue growth and operational efficiency. That mission requires providing the best software, hardware and systems solutions as well as superior ongoing customer support. Contact information for technical support for csi mobile is provided below. If you dont have an active ssp, click here for more information. Whether its startup services, comprehensive maintenance, or ondemand.
This blog is to notify csi customers about current issues with our unfair advantage software. Emergency service is available 247 from our oncall support representative at. Our field support staff are experienced engineers with full knowledge of mechanical, electrical and software applications. Dailydata updates on thousands of time series are supplied via the internet at the close of each business day or as the sun sets around the world. Whether you are a student, a beginner or an expert user, you are certain to learn new skills, discover powerful new tools embedded. Comprehensive research, news, insight, productivity tools, and more. Home technical knowledge base computers and structures. We are makers, sellers, and implementers of sustainable software. The csi number is also used to identify a customer. Csi tech was initially started to provide turn key server, network, and database solutions to customers across the country. That is why csi offers a full range of system modifications, on and offsite classroom training, and support to meet the needs of your business. At emerson, were dedicated to delivering technical support at any time and place you might need it. Support and training for cs professional suite software.
Users without allocated tier 1 technical support may complete the ticket request below. For an enterpriselevel software solution, access to the latest software and quality technical support is a critical component of the overall product. A oneyear maintenance agreement is required with the purchase of each new software license. This process is designed to not only assist users, but also to provide csi with insight into how products are being used and how products should develop. We simply set up our jobs with the sales person information and csi. Get information on billing, invoicing, our customer portals, and more. Csis internet banking solutions help you stay competitive in the evolving technology landscape by offering mobile banking, internet banking, company portals, online payments solutions and web hosting and design services. Oracle support will entitle you to phone, email, and webbased support, as well as patches and nocost upgrade to future releases of the same product oracle uses a csi number customer support identification number to verify if a customer is eligible to receive oracle support. Contact support one of the benefits of a software support plan ssp is the ability for phone support with stopwares technical support team. For customers without canfield care, hourly charges will apply.
You must renew your maintenance agreement after the first year in order. In conjunction with our american partners, you have access to technical support up to 15 hours a day. The software offers a way for us to track the commission effortlessly. Carlson technical support carlson software offers free technical support for all of our products. With costeffective electronic document distribution, you can get organized, save.
Csi is a fullservice financial technology and regulatory compliance provider serving customers nationwide. Weve created the daxko connection forum for you to share best. Please be advised that infor may record telephone support calls with our customers for quality assurance and training purposes. Product registration to enjoy a host of benefits, promotions and. These videos cover a wide range of topics, from basic product overviews to advanced subjects such as nonlinear sequential construction.
The support centre is available 247 for technical support on systems delivered by csi. Welcome to csi paysystems, the most trusted industry leader in secure corporate payments. If you dont allow cookies, you may not be able to use certain features of the web site including but not limited to. Based in paducah, kentucky, we are not only bank core processors, we serve the regulatory compliance needs for a variety of industries. Support contact support connection forum help center status login operations engage accounting mobile groupex pro 600 university park place, suite 500 birmingham, al 35209. Support a new software system is hardly useful unless it satisfies key business requirements and is implemented correctly. Resolve technical issues for staff in a timely manner via phone, in person, or electronically. Csi provides installation and training on epilog and vision systems to an exceptional level. Whether the project is local or overseas, design codes from around the globe are available for both concrete, steel and composite deck bridge structures. Perform hardware and software installations, configurations and updates as needed. The oracle software technical support policies document below is the primary document used to communicate oracle s software support policies. Blackboard collaborate users can find support through our 247 staffed support team and online knowledge base.
A current maintenance agreement provides your firm with unlimited technical support and free software upgrades. Support l technical assistance for all csi packaging oem. These policies include oracle s software support terms, as well as provide a description of oracle s software technical support levels. Whether you need to automate your entire ap department, manage travel expenses for your staff, or make payments internationally in foreign currencies, weve got your back. Edrmedeso provides the software you need, the services you want and the support you choose. The csi solutions llc helped nurture the talent by providing professional training and encouraged peer collaboration to resolve complex technical issues. Assist in the asset management and technology lifecycle procedures document and developing support materials including walkthroughs. Cihlar was named as president of csi tech in 2014 and, under his leadership, the division has shown doubledigit growth in both topline sales and bottomline dollars. As a multi division company dump and warehouse utilize sales commission quite a bit.
Connect with stopware for service, support or professional advice. In addition to software support, we provide departmental. If you are the customer of a bank, credit union or other financial institution, please contact your financial institution directly for customer support assistance. Commodity systems inc csi is a low cost information vendor of summary world financial market data. Technical support requests must first be processed by your erp representative, who will conduct tier 1 troubleshooting. A cloudbased tax and accounting software suite that offers realtime collaboration. Software vulnerability manager subscribe product documentation, news, licensing information, support groups, and user resources for software vulnerability manager and software vulnerability research. Identify, propose, and implement opportunities for support process improvements.
Whether its startup services, comprehensive maintenance, or ondemand troubleshooting, our knowledgeable, resultsoriented staff will help keep you operating at peak efficiency 24 hours a day, 365 days a year. Founded in may of 2000, we are a full service it company. The purpose of the csi knowledge base is to further understanding within the field and to assist users with csi software application. Technical support engineer structural computers and. Submit your issue and download beyondtrust remote support. Train non technical employees in the use of technology. From billing and ar to inventory, point of sale and series sales, the csi spectrum platform includes everything needed to run the back office of your facility. This is for existing csi360 customers for customer service and technical support. We are here to ensure that your organization can run 247, with minimal unexpected downtime. And most importantly the pay and benefits are second to none. Please select the country using the dropdown menu below. Help and support college of staten island csi cuny.
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